M-F - 8:00AM to 5:00PM
Saturday - 8:00AM to 12:00PM
The Urgent Care lobby is now open. You may come inside or call from your vehicle to register and check-in for an Urgent Care visit. All patients wanting a Covid test from their vehicle, please call to check-in: 903-284-6105 (option 4).
COVID-19 Rapid Testing Available - Click Here
Family First was established in 2012 by Dr. Kristin Ault and Dr. Justin McInnis with the idea of providing Jacksonville, Texas with both quality primary care and urgent care for injuries and illnesses that cannot wait. Dr. Ault and Dr. McInnis are Board Certified in Family Medicine and graduated from the University Of Texas Health Science Center at Tyler Family Medicine residency program in 2008. It is our belief that quality health care should be comprehensive and easily accessible. Dr. Ault and Dr. McInnis have deep East Texas roots and look forward to serving the Jacksonville, Bullard, Tyler, Longview, Palestine, Athens, Rusk, Troup and Frankston Texas areas.